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Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way. 

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Clara Perez


CEO/Founder, Radical One 


Santiago, Dominican Republic.

What is your current role? Briefly describe in 1-2 sentences. 

I passionately lead a small but mighty group of developers. From developing to daily operations to inspiring and motivating both our collaborators, partners and customers.

What’s the best part of your job? What do you enjoy the most?

Helping our customers succeed by being able to meet their needs and being able to inspire others around me, by example, to be a servant leader.

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

Practicing resilience and knowing that each of our stories, battles and conquests serves a purpose and inspires others to act.

What’s the best piece of advice you ever received? 

In order to be a leader in technology, you need to know more than just technology. You must understand the people behind it (the makers) and in front of it (the consumers).

What does generosity mean to you?

It means empathy in action.

If you could describe yourself in one word what would that be and why?

Curious.

If you could pick a song to guide you through 2022, which song would it be? 

Level Up by Ciara

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

I’m thrilled to jump start and grow Radical One. A consultancy firm that I’ve founded to create an army of technology professionals around the globe who are passionate about customer success, innovation, and giving back.

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way. 

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Deepti Gupta


Chief of Staff, Goodera


Jaipur, Rajasthan, India

What is your current role? Briefly describe in 1-2 sentences. 

I work closely with the CEO to drive key strategic initiatives across the firm.

What’s the best part of your job? What do you enjoy the most?

As a Pledge 1% member, Goodera has pledged 1% of employee time. Every Tuesday for us is a Volunteering Tuesday. I love these hands-on volunteering sessions which help me learn about the great work that a lot of nonprofits are doing across diverse cause areas. These experiences have made me a more empathetic and self-aware leader.

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

At Goodera, we are on a mission to revolutionize volunteering through technology. Managing relationships with nonprofits driving efforts on-ground to advance various social causes is a core part of my job. Speaking with nonprofit leaders from across the globe and understanding the challenges that they and their beneficiaries are facing, has helped me put my problems in perspective. The bigger purpose of creating meaningful impact for communities in need, has kept me going.

What’s the best piece of advice you ever received? 

Life is too short to do a job that doesn’t bring you joy. 

How do you feel businesses can play a larger role in solving today’s biggest challenges? Do you have any specific stories or examples from your work or colleagues you can share? 

It’s simple, by enabling and empowering their employees to play a bigger role in solving these challenges. Be it generating ideas for a new product or volunteering during the times of crisis, the power of individuals cannot be underestimated.

We can look at the Ukraine migration crisis. The way the citizens and families from neighboring countries have opened their homes to welcome the war refugees, is a powerful example of how individuals can not only support but take the lead in solving some of the biggest, complex challenges

If you could describe yourself in one word what would that be and why?

Audacious – because I like to make big bold plans, incremental innovation doesn’t excite me

If you could pick a song to guide you through 2022, which song would it be? 

Don’t Worry Be Happy by Bobby McFerrin.

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way.

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Trish Riley


Director, Cinema Verde


Gainesville, FL USA

What is your current role? Briefly describe in 1-2 sentences. 

I’m the founding director of Cinema Verde Environmental Film and Arts Festival and Channel, which I developed as a way to broaden the reach of environmental education in 2010. I worked as an environmental journalist and author since 1992, which is how I learned how vitally important it is for us to wake up and address these concerns with sustainable solutions. 

What’s the best part of your job? What do you enjoy the most?

I get so excited when I’m reviewing our film submissions and I find so many wonderful films from around the world covering so many different aspects of our environment and highlighting what we need to do to ensure everyone’s safe, healthy future.

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

While it seems most people lament the effects of the pandemic, and of course we all mourn the great loss of life and devastating illnesses, I think we have also been presented with an exciting opportunity to make the dramatic changes that we need to reset our civilization on a path to sustainability – something that seemed nearly impossible before now has true momentum… We have learned that we don’t necessarily need to travel in droves each day to our offices, reducing our work time and many expenses associated with office buildings, transportation, wardrobes, childcare, etc. and in the process we’ve gained time for ourselves so that not so much of our lives are given over to work.. we might have more time to be with our families and explore our creativity – which of course leads to intelligent solutions to the very serious problems we face with our environment. In my line of work – trying to help create a sustainable future – this is a bonus we never expected. I hope we can truly take advantage of this opportunity rather than rush to revert to our old ways. 

What’s the best piece of advice you ever received? 

My father was a self-made business success and he collected and dispensed bits of wisdom to his staff and his children. His rhymes and cliches echo in my head still… things like: ‘Do the job right the first time so you don’t have to go back and do it again,” but also: “If at first you don’t succeed, try and try again.” 

What does generosity mean to you?

I am constantly astounded by the generosity of so many volunteers and supporters of Cinema Verde who have given so very generously of their time and talents to help create Cinema Verde. I’ve learned that we are all motivated to help forge a positive, sustainable future and working together is the only way to get there – I made a little slogan: Cooperation Trumps Competition.  

How do you feel businesses can play a larger role in solving today’s biggest challenges? Do you have any specific stories or examples from your work or colleagues you can share? 

Businesses are the key to our solution for a healthy sustainable future. Owners and shareholders must step up with integrity to make the changes we need to move forward with renewable energy and reduced chemical contamination. Many businesses are already leading the way, such as investment companies like Green Century, which offers investment funds that only invest in clean energy and green product manufacturers. This sort of shareholder pressure, along with consumers choosing to buy cleaner products, will help business leaders shape our future with green initiatives. 





If you could describe yourself in one word what would that be and why?

Mom. Of course I love my work and everything about it but the most important job I’ve ever had has been to raise my children – children are our future and it is so very important to carefully nurture their brilliance so they can use all of their potential intelligence and creativity to help shape our sustainable future. It is now known how important it is to protect children from harm and trauma – their developing brains are fundamentally affected by all of their experiences – they grow in good circumstances and they are stunted and saddled with health problems and even lower intelligence when exposed to violence, neglect and environmental contamination. Our children will help move the world forward for all of us. 

If you could pick a song to guide you through 2022, which song would it be? 

I Am Woman, Hear Me Roar, Helen Reddy.

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

I would like for Cinema Verde to reach the world with environmental education through our films and news so we can help create a sustainable future. 

Is there anything else you’d like to share?

I am excited to see more and more women stepping up to the plate to help us build a better future. As a woman, and as a mother, I feel very strongly that we will guide our future away from destructive practices… We don’t want to send our children to war, we don’t want to hurt our friends and colleagues, we don’t want to poison our air, water, soil and selves with petrochemicals. I believe we as women can see that there are many more important things than profit above all. I’m excited to see Chicks in Charge! Let’s Go, GIRLS!

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way.

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Lindsey Lanwehr


Director of Technical Support, Salesforce


Bloomington, IN, USA

What is your current role? Briefly describe in 1-2 sentences. 

I currently lead the Pardot Support organization at Salesforce. We are a driven, highly-skilled, diverse group of individuals that have one common goal. We make our customers successful. 

What’s the best part of your job? What do you enjoy the most?

Hands down, it is career growth. I feel so much pride when I’ve spent time investing in an employee’s career and they achieve a promotion. Seeing their happiness truly makes me happy. 

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

My family suffered a house fire during the summer of 2020. We were displaced from our house for 7 months. I did a lot of reflection during that time. My family was extremely lucky to have no injuries, great home insurance, flexibility at work, and an outpouring of support from our friends & family. Anytime I go back and think about this hard time in our life, it motivates me to continue being a better person each day. 

What’s the best piece of advice you ever received? 

Seek to understand. Asking questions is a key part of understanding many situations. Take the time to understand before jumping to conclusions. 

What does generosity mean to you?

Generosity means more than physical gifts. It can mean time volunteering or even just being kind to a stranger. The smallest acts of generosity can change someone’s day. 

How do you feel businesses can play a larger role in solving today’s biggest challenges? Do you have any specific stories or examples from your work or colleagues you can share? 

Businesses can be the change. It doesn’t need to be a charity or government that solves all the issues in our society. Businesses have the platform, resources, and workforce to be a driving source for change. One of the most creative ways that I’ve seen folks volunteer their time at Salesforce is through the organization Extra Life. Extra Life raises donations from gaming to fund Children’s Miracle Network Hospitals. I’ve had the privilege of playing games for donations and donating directly to some wonderful colleagues that are passionate about helping sick and injured kids





If you could describe yourself in one word what would that be and why?

Resilient. Life can be hard…painfully hard. I’ve lived a good life, but it hasn’t been without struggles. I’ve pushed through tough times and worked hard to rebuild myself. Each setback is an opportunity to grow. I am resilient.

If you could pick a song to guide you through 2022, which song would it be? 

I’m a Bloomington, Indiana native. That means John Mellencamp is often my go-to on Spotify. His new album features a song (Chasing Rainbows) that speaks to my soul. 

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

Professionally, I took a new role this year. It is a new team, a new product, and a new focus for me. I’m looking to bring my experience and perspective to help build upon the amazing work that is already being achieved. Taking on a new role can be scary, but it is also invigorating. Problem-solving is a core trait for me, so this gives me the opportunity to really dig in and get my hands dirty. Personally, my husband and I are building a new house. Once we move, we will be closer to friends and work. We are both looking forward to being more social and involved. 

Is there anything else you’d like to share?

I’m a big advocate for mental health resources being available to anyone that needs them. Personally, I suffered through infertility, late-term stillbirth, and postpartum depression. I needed access to mental health resources to bring me back from all of those experiences. All women should have more than just a 6-week postpartum doctor’s appointment. Mental health needs to be as important as our physical health and everyone deserves access. 

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way. 


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Oriana Itriago


Salesforce Administrator, Certa Consulting


Buenos Aires, Capital Federal, Argentina

What is your current role? Briefly describe in 1-2 sentences. 

Currently, I´m assigned to a project as a CPQ administrator.

What’s the best part of your job? What do you enjoy the most?

Propose and implement solutions to meet the customer’s requirements.

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

The constant learning that adds to my professional growth.

What’s the best piece of advice you ever received? 

Do not give up in the face of obstacles to achieve your goals.

What does generosity mean to you?

Helping or supporting people in a disinterested way. 

If you could describe yourself in one word what would that be and why?

Persevering: no matter how difficult the problem is, I will still keep looking for the solution.

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

Obtain the Advanced Administrator and CPQ Specialist certifications.

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way.

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Blair Pettit


Program Manager of Social Impact, Khoros


Austin, TX, USA

What is your current role? Briefly describe in 1-2 sentences. 

As the Program Manager of Social Impact at Khoros, I oversee our global ESG strategy and supporting initiatives, including our tech-for-good program, corporate donation planning, employee volunteerism, and sustainability. Outside of day-to-day program management, I am constantly strategizing how we can better measure the impact of our work and share that story in meaningful ways with different stakeholder audiences.





What’s the best part of your job? What do you enjoy the most?

Working in social impact requires constant curiosity and endless research — that’s my favorite part. I get to start each week asking myself, “How can we drive a more positive social impact in our world, and how can we do that in a strategic way that proves business value?” It’s a never-ending (often creative) challenge, and I’m energized by it. 

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

I’m driven to prove that social-impact focused companies outperform others. Social impact can no longer be viewed as traditional philanthropy — it’s a strategic business move that, when done well, positively influences recruitment, customer acquisition/retention, investor relations, brand perception, positioning in the market, and more. As a team of one in a brand new, self-pitched role, I’m motivated to keep going and prove this to our stakeholders each day.

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

Professionally, I’m looking forward to publishing Khoros’s first-ever Annual Impact Report to hold our organization to higher standards of transparency, accountability, and year-over-year progress. Personally, I’m so excited to attend four of my best friends’ weddings this year (plus bachelorette parties!); COVID-19 has impacted so many people’s abilities to visit friends and family, so I can’t wait to celebrate love with those I love most throughout 2022.

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way. 

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Keren Pakes


VP Brand Marketing & Communications + General Manager of The Bright Initiative


Tel Aviv, Israel 

What is your current role? Briefly describe in 1-2 sentences. 

As the VP of Brand Marketing & Communications, I manage the company’s entire market positioning as well as its reputation. I manage a team of 12 people overall.

I also serve as the General Manager of The Bright Initiative, a pro bono organization that I established in mid-2020 as part of the global effort to help researchers make sense of the Covid pandemic. The Initiative has quickly grown and now supports close to 400 organizations, universities, NGOs, NPOs, and public sector bodies.

What’s the best part of your job? What do you enjoy the most?

The best part of my job is the opportunity I have to inspire change! I love the fact that business-oriented technology can make such a big difference in people’s lives. For example, public web data helped the Covid vaccine become more widely accessible by making vaccine appointments available across the US through the FindAShot organization. And there are many more examples of web data being used for good. If you stick to the ethical guidelines and to public data only as well as utilize the largest database in the world, which is the internet, you can really make a clear difference – whether it is environmental, social, or related to people’s well-being. 

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

I always tell myself that a challenge managed in the right way can turn into a great opportunity and that only when we are faced with the greatest challenges do we actually have the opportunity to grow. My own challenges inspired me to take some bold steps that I probably would have refrained from taking had I not been faced with them – those bold steps resulted in some great professional achievements and even greater opportunities that would not have happened if I had not used the challenges to grow. 

What’s the best piece of advice you ever received? 

Sometimes, it is best to stand still and wait for things to naturally unfold, and only then act. 

What does generosity mean to you?

Seeing the other person’s perspective and trying to support them when they need you. I always aim to be available to those who need support, even on my busiest of days. I think words carry a lot of power, and sometimes when you are there for a person, truly listening and responding can make a real difference where you are needed the most. 

How do you feel businesses can play a larger role in solving today’s biggest challenges? Do you have any specific stories or examples from your work or colleagues you can share? 

I think businesses should look at ways to help the most critical causes by doing what they do best. For this reason, I established The Bright Initiative. Today, we share our expertise and our technology with many inspiring organizations (pro bono, of course). These include organizations such as HTI Labs, which utilizes public web data to fight human and sex trafficking, or the upReach charity, which partnered with us to run sessions and share our data-driven expertise, among many others. Any business can drive change where it matters the most. We started initiating change when the pandemic broke, and we found out about so many causes we could help to drive forward. Consequently, we decided to expand our organization and turn it into a comprehensive hub that delivers many benefits. For example, in another month, we plan to launch the Bright Academy, which will be available for all who wish to advance in the data profession. 

If you could describe yourself in one word what would that be and why?

Bold – and, if I may add, persistent. I am a former war journalist of 14 years who has truly seen it all . I think that I turned my journalistic skills into my current approach, which has basically made all the difference in my professional world. I truly think that every bright idea deserves to be realized, and I aim to make it happen. Why wait – right? 

If you could pick a song to guide you through 2022, which song would it be? 

There are many – if I had to choose one it would be Stronger by Kelly Clarkson, a song that still speaks to me today

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

My team and I are going to establish a commission that uses public data sharing to fight violence against women. This has already started, and we hope to bring it to the public sector so they can make the necessary changes in their policies. 

Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way. 

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Marisa Rothstein


JD, CFP; Lead Financial Advisor; Siena Private Wealth, a member of Advisory Services Network, LLC


Kinderhook, NY and NY, NY USA

What is your current role? Briefly describe in 1-2 sentences. 

As the lead financial advisor, I provide comprehensive financial planning—running retirement cashflow projections; helping establish savings goals; conducting portfolio risk analyses; developing and implementing philanthropic legacy plans.

As portfolio manager, I design investment portfolios customized to the goals of each client, then diligently monitor and rebalance the portfolios to maintain allocations in line with clients’ priorities.

On the administrative side, I manage my back-office team, Advisory Services Network, through which I receives compliance and administrative support; and direct my own marketing and communication, including website design and ad placement.

What’s the best part of your job? What do you enjoy the most?

I have always been truly interested in other people. I used to sit on a park bench in Union Square for hours, making up the background stories about the different people lounging on the grass or strolling by. Where are they from? What do they do? Are they happy? Are they fulfilled? What keeps them up at night?

As a financial advisor, I am able to ask these questions and get to know a wide-range of people, all with different experiences, skills, and ambitions. My sincere interest about others enables me to draw out honest answers from clients who often realize they have actually never considered answers to some of the questions I pose: What WOULD I do if I didn’t HAVE to work? Where WOULD I live if it could be anywhere? Will I need to take care of my parents as they age and what will it mean for MY family? I truly love helping clients confront these questions and then, together, prioritizing their goals and needs, and crafting a financial plan to help achieve them.

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

I have many privileges that enabled me to navigate this pandemic much more easily and safely than many others in our community. Seeing others’ struggles motivates me to use my own resources and skills to keep building my practice so that I can offer more financial guidance to more people; provide more pro bono financial advice; and contribute an ever-increasing amount to great nonprofits, as I have a commitment to donating 3% of my practice’s net profits to charity every year.

Money is often tied up in family, emotional, and even health issues. I am honored to support clients and others in the community as they navigate these issues, to at least reduce the stress associated with the money piece of their life puzzle. As one example, in June 2020, a long-time married woman was referred to me; her husband had recently left her. Envelopes had been piling up, filled with bills and past due mortgage payments which, the woman now realized, her husband had stopped paying long before. I methodically helped the client go through each envelope and take stock of her financial affairs, of which she had previously been kept in the dark; and worked with the client to regain control of her finances; prioritizing bills to be paid and creditors to be contacted. Together, we developed a long-term financial plan, projecting what the client would need to be comfortable in this new phase of her life. I eventually helped the client interview and eventually retain a trusted divorce attorney. I then worked directly with the attorney to create and analyze different divorce settlement scenarios: How much did her client need to maintain her lifestyle throughout retirement? What different assets would enable her to meet that need? Along the way, I met with the client often to provide patient explanations of her financial projections and, when I started managing the client’s portfolio, my portfolio recommendations. While my client is still working through this difficult transition, feeling more educated and supported, she has at least been able to regain control of her financial life and is now more confidently approaching her financial future. Having the ability to provide a source of strength, clarity, and direction for someone going through an incredibly challenging time is motivation to keep showing up and offering the best of my abilities to whoever can benefit from them.

What’s the best piece of advice you ever received? 

The best advice–and what truly got me through the terrifying process of launching my own practice–came in Ani Difranco’s Swan Dive. The gist of the song? Sure, you might not achieve what you’ve set out to do. But the upside is greater than the down, so take the chance. And do it with grace.

“‘Cause they can call me crazy if I fail


All the chance that I need


Is one-in-a-million and they can call me brilliant


If I succeed


Gravity is nothing to me


Moving at the speed of sound


I’m just gonna get my feet wet


Until I drown”

What does generosity mean to you?

The highest form of generosity means predicting others’ needs and providing support and help before they even need to ask for it. That is why I am so grateful for Pledge 1%, which encourages businesses to commit to giving back to the community on an ongoing, proactive basis, instead of waiting to be specifically asked for donations from those in urgent need.

If you could describe yourself in one word what would that be and why?

Compassionate. I like seeing the people around me find happiness and joy and I do what I can to help bring that about. 

If you could pick a song to guide you through 2022, which song would it be? 

Better Things by Dar Williams. It’s an older song, but a beautiful wish that, after the last two years, which have been so difficult for so many, now “all the verses rhyme.” As Dar Williams sings: 

“Here’s wishing you the bluest sky


And hoping something better comes tomorrow


Hoping all the verses rhyme,


And the very best of choruses to


Follow all the doubt and sadness


I know that better things are on their way.”

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

Visiting grantees in Africa, Europe and Americas – hoping to see their life-changing impact in person, up close. Also, spending time with my family building a school in Senegal with a village through BuildOn.




Pledge 1%’s #WomenWhoLead series celebrates female leaders who are paving the way for the next generation. While our featured leaders come from a variety of backgrounds and industries, they are united in their efforts to promote equality for all women in the workplace. We’ve asked them to share a bit about their journey to success, as well as lessons they’ve learned along the way. 

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Madhumeeta Mhaskey

Salesforce Consultant, TechForce Services

Sydney, NSW, Australia

 

What is your current role? Briefly describe in 1-2 sentences. 

 

Managing project delivery & client engagement . Team management and mentoring.

 

What’s the best part of your job? What do you enjoy the most?

 

Engaging with people, understanding their pain point in performing day to day business activities using software systems. It’s heartening to be able to empathize with the people and collaborate with them to design solutions addressing their issues and improve their experience performing those tasks each time. I enjoy learning the new domains and helping customers to map the business process into the product to achieve the automation eventually making their day to day job easier.

 

We’ve all faced personal and professional challenges these past two years – what motivates you to keep going?

 

I feel directionless at times when faced with sustained challenges. But once there is an acceptance of the situation, positivity creeps in and I just try to keep the momentum going. We spend so much of our active day at work, fortunately my role offers to engage with customers and the opportunity to understand/ resolve problems, improve customer/ end user experience is satisfying and it keeps me going.

 

What’s the best piece of advice you ever received? 

 

We all face challenges or adversaries in personal and professional life and depending on our individual personality we respond. At times we learn from our own past experiences and others experiences. Sometimes we are fortunate to get mentored.

 

Best piece of advice I received is ‘Take one step at a time’

 

As in if you think of the challenge as one big block it would inadvertently overwhelm you, but if you meticulously probe, every big challenge is combination of multiple smaller one. Pick the smaller chunks one at a time and strike them off, you’ll be surprised with the outcome.

 

It has worked well for me.

 

What does generosity mean to you?

 

Empathy for every individual without being judgemental.

 

How do you feel businesses can play a larger role in solving today’s biggest challenges? Do you have any specific stories or examples from your work or colleagues you can share? 

 

Businesses always had a key role to play in solving big challenges faced by communities and the world at large. They will have to be agile than ever before in continuously adapting to newer ways of delivering services to their customers. The fundamental step in that direction is to adapt to the workforce needs (e.g. flexible work time, work place, support for other needs) so that they are able to deliver those services efficiently without impacting their personal lives and priorities. Mere engagement with employees is not enough, it needs to be followed by concrete, timely actions to improve employee experience is critical.

 

At Techforce Services this has been in the culture since inception and has continued till date. I believe that could be a major contributor in our success.

 

If you could describe yourself in one word what would that be and why?

 

Empathetic.

 

It is impossible for me to exist with transactional relationship with people I’m surrounded by, may it be family, friends, work colleagues, communities or even a disconnected world at large. Regardless of whether I can make a difference in their lives they matter to me.

 

If you could pick a song to guide you through 2022, which song would it be? 

 

It’s a old song in Hindi language ‘Hum Ko Mann Ki Shakti Dena, Mann Vijay Kare, Dusaro Ki Jai se pehle khud Ki Jai kare

 

Meaning, almighty endow us the will power to win over our yearning material desires and before I expect courtesy from others or point at their mistakes I turn inwards and introspect and act.

 

What are you looking forward to this year? Are there any goals (personal or professional), activities, or experiences you are excited about?

 

Reflect on the positives of the past couple of years and be thankful. It was difficult time but a useful experience.

 

Travel places to catch up with family and friends in person, some thing that we could not do past couple of years due to the pandemic.