Medallia: Pledging Their Product and People For Good
By Heather Jin, Global Head of Social Impact at Medallia
This piece is shared as part of Pledge 1%’s #GivingTuesdayNow campaign, which highlights how Pledge 1% members and the business community are coming together as a force for good to combat COVID-19.
In June 2019, Medallia formalized our social impact arm, Medallia.org, and signed Pledge 1% to commit our two superpowers — product and people powers — for social good. Now, Medallia.org is committed to doing our part in relief efforts and supporting nonprofits, who are among the most vital yet vulnerable organizations currently.
Product Power
To help nonprofits overcome challenges due to COVID-19, we are providing Medallia Crowdicity, our crowdsourcing tool, free for 6 months to new nonprofit customers. To ensure organizations quickly obtain value, we have pre-packaged the tool with COVID-19 specific templates co-designed with our current nonprofits partners — to help organizations crowdsource immediate needs and actionable ideas from their communities on issues like how to prepare the most vulnerable for disasters, engage employees and volunteers remotely, and stay financially resilient through crisis.
We are honored to enable over 30 nonprofits globally with Crowdicity, and these inspirational stories embody Medallia’s mission to create a world where everyone has a voice:
- Alzheimer’s Society is crowdsourcing immediate obstacles and gaps in services from the over 200 people with dementia and carers on their Crowdicity platform. In a matter of weeks through data sourced in Crowdicity, they have started creating an online community center to tackle isolation, will begin to distribute devices to care homes helping patients stay connected with loved ones, and more.
- Through government and nonprofit collaboration between the UK Department of Health and Social Care, UK Bioindustry Association, the British In Vitro Diagnostic Association and the Royal College of Pathologists, Crowdicity is being utilized to address UK’s target of 100k coronavirus tests per day by the end of April — they have sourced over 130 solutions to challenges such as how to speed up COVID-19 antibody testing.
If you’re a 501(c)3 or international equivalent nonprofit organization, contact us to learn how you can receive 6 months of Medallia Crowdicity at no-cost.
People Power
We are empowering Medallians to give back to causes they are passionate about through our Volunteer-Time-Off policy, where every employee has 3 days per calendar year to volunteer. For example, Medallians all over the world volunteered for CareerVillage.org by sharing career advice and supporting students and families that have been impacted by school closures. In addition, we are hosting information sessions spotlighting nonprofits facing greatly increased demand and in urgent need of virtual volunteers, as well as highlighting the inspirational Medallians giving in their own ways.
We are committed now more than ever to create a world where everyone has a voice — so we can collectively listen and work together in our fight against COVID-19.
